Privacy & Data

hi777 Privacy Policy

Your privacy matters to us. This page explains exactly what personal data hi777 collects, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so every player in Bangladesh can understand it clearly.

Last updated: 1 January 2025
Encryption
256-bit SSL
Third-party data sales
Never
Your data rights
Full control
Privacy queries
24/7 support

Your Data, Your Rights

A quick overview of the six most important things hi777 does to keep your personal information safe and under your control.

End-to-End Encryption

Every piece of data you send to hi777 — from your registration details to your payment information — is protected by 256-bit SSL encryption. This is the same standard used by major banks. Your data cannot be intercepted in transit.

No Data Selling

hi777 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process transactions, and improve your experience on the platform.

Minimal Data Collection

hi777 only collects the data that is genuinely necessary to provide our services. We don't ask for information we don't need. If a piece of data isn't required to run your account or process your payments, we don't collect it.

Full Player Control

You have the right to access, correct, or delete your personal data at any time. You can also request a copy of all data hi777 holds about you. Simply contact our support team and we will respond within 72 hours.

Transparent Cookie Use

hi777 uses cookies only to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We do not use cookies to track you across other websites or build advertising profiles.

Clear Retention Limits

hi777 does not keep your data indefinitely. We retain personal data only for as long as your account is active and for the period required by applicable law after closure. Once the retention period ends, your data is securely deleted.

1

Who We Are

This Privacy Policy applies to hi777, the online casino platform accessible at hi777.one ("hi777", "we", "us", "our"). hi777 is operated for players in Bangladesh and is committed to handling your personal data responsibly and transparently.

When you register an account, make a deposit, play a game, or contact our support team, you are sharing personal data with hi777. This policy explains exactly what we do with that data, why we do it, and what choices you have.

This Privacy Policy forms part of the hi777 Terms and Conditions. By registering an account at hi777, you confirm that you have read and understood this policy. If you have any questions before registering, please contact us at [email protected] — we're happy to explain anything that isn't clear.

Plain language note: This policy is written to be understood by everyone, not just lawyers. If something is still unclear after reading it, reach out to our support team and we'll explain it in plain terms.

2

Data We Collect

hi777 collects personal data in three ways: data you provide directly, data collected automatically when you use the platform, and data received from payment providers when you make a deposit or withdrawal.

Data You Provide Directly
Data Type When Collected Why We Need It
Full name Registration Identity verification and account ownership
Date of birth Registration Age verification (18+ requirement)
Mobile number Registration Account security and support contact
Payment account details First deposit Processing deposits and withdrawals
Government ID (if requested) Verification stage KYC compliance and fraud prevention
Data Collected Automatically
  • IP address and approximate location (country/city level)
  • Device type, operating system, and browser version
  • Pages visited, games played, and session duration
  • Login timestamps and session activity logs
  • Cookie and local storage data (see Section 6)
Data from Payment Providers

When you make a deposit or withdrawal via bKash, Nagad, or Rocket, hi777 receives a transaction confirmation that includes your mobile wallet number and the transaction amount. hi777 does not receive or store your full payment account PIN or password.

3

How We Use Your Data

hi777 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is not described in this policy without first obtaining your explicit consent.

  • Account management: Creating and maintaining your hi777 account, verifying your identity, and keeping your account secure.
  • Payment processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining transaction records.
  • Customer support: Responding to your queries, resolving disputes, and providing technical assistance.
  • Platform improvement: Analysing how players use hi777 to fix bugs, improve game performance, and develop new features.
  • Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and other prohibited conduct.
  • Legal compliance: Meeting our obligations under applicable laws and regulations, including record-keeping requirements.
  • Responsible gaming: Monitoring for signs of problem gambling and providing appropriate support tools.
  • Marketing (with consent only): Sending you information about hi777 promotions and bonuses if you have opted in to receive marketing communications.

Marketing opt-out: You can unsubscribe from hi777 marketing communications at any time by contacting [email protected] or using the unsubscribe link in any marketing email. Opting out will not affect your ability to use the platform.

4

Legal Basis for Processing

hi777 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance: Processing your data is necessary to provide the hi777 service you have signed up for, including account management and payment processing.
  • Legal obligation: hi777 is required by law to collect and retain certain data, including identity verification records and transaction logs.
  • Legitimate interests: hi777 has a legitimate interest in preventing fraud, maintaining platform security, and improving our services — provided these interests do not override your rights.
  • Consent: For marketing communications and non-essential cookies, hi777 relies on your explicit consent, which you can withdraw at any time.
5

Data Sharing

hi777 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Providers

hi777 shares transaction data with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers have their own privacy policies and are responsible for the data they hold on their own systems.

Identity Verification Services

If hi777 requires you to complete identity verification, your ID documents may be shared with a third-party verification service. This service is bound by strict confidentiality obligations and may only use your data for the purpose of verifying your identity.

Legal Authorities

hi777 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required to do so by law, or if we believe in good faith that disclosure is necessary to prevent fraud, protect the safety of our players, or comply with a legal obligation.

Business Transfers

In the event that hi777 is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and given the opportunity to delete your account if you do not wish your data to be transferred.

Bottom line: hi777 never sells your data. The only time we share it is when we have to — to process your payments, verify your identity, or comply with the law.

6

Cookies

hi777 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use three categories of cookies:

Cookie Type Purpose Can Be Disabled?
Essential cookies Keep you logged in, maintain your session, and enable core platform functions No — required for the platform to work
Preference cookies Remember your language, display settings, and game preferences Yes — disabling may affect your experience
Analytics cookies Help us understand which pages and games are most popular so we can improve the platform Yes — opt out via support

hi777 does not use advertising cookies or tracking cookies that follow you across other websites. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your hi777 account.

7

Data Security

hi777 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

  • All data transmitted between your device and hi777 is encrypted using 256-bit SSL/TLS.
  • Passwords are stored using one-way hashing — hi777 staff cannot see your password.
  • Access to personal data within hi777 is restricted to staff who need it to perform their job.
  • Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
  • We conduct regular penetration testing to identify and fix vulnerabilities before they can be exploited.

Despite these measures, no system is completely immune to security risks. If you believe your hi777 account has been compromised, contact our support team immediately at [email protected]. We will investigate and take action as quickly as possible.

Your responsibility: Keep your hi777 password strong and unique. Never share it with anyone. hi777 will never ask for your password via email, chat, or phone.

8

Data Retention

hi777 retains your personal data for as long as your account is active. If you close your account, we will retain your data for a further period as required by applicable law — typically five years for financial transaction records. After the retention period expires, your data is securely deleted or anonymised.

If you request deletion of your account and data, hi777 will delete all data that we are not legally required to retain. Data that must be kept for legal or regulatory reasons will be held securely and will not be used for any other purpose.

Retention summary: Active account data is kept while your account is open. After closure, financial records are kept for up to five years as required by law. Everything else is deleted promptly.

9

Your Rights

As a hi777 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 72 hours.

1
Right of Access
Request a copy of all personal data hi777 holds about you.
2
Right to Rectification
Ask us to correct any inaccurate or incomplete data we hold about you.
3
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
4
Right to Restrict Processing
Ask us to limit how we use your data while a dispute or query is being resolved.
5
Right to Data Portability
Receive your data in a structured, machine-readable format to transfer elsewhere.
6
Right to Withdraw Consent
Withdraw consent for marketing or non-essential cookies at any time, without penalty.
10

Children's Privacy

hi777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the hi777 platform.

If hi777 discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered an account at hi777, please contact us at [email protected] so we can investigate and take action.

18+ only. If you are a parent or guardian and believe your child has accessed hi777, contact us immediately. We take underage access very seriously and will act fast.

11

Policy Changes

hi777 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that affect how we use your data, hi777 will notify registered players via email or in-app notification before the changes take effect. Your continued use of the hi777 platform after the publication of a revised Privacy Policy constitutes your acceptance of the changes.

We recommend checking this page periodically to stay informed about how hi777 protects your privacy. If you disagree with any changes, you have the right to close your account and request deletion of your data.

12

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the hi777 privacy team through any of the following channels:

We aim to respond to all privacy-related queries within 72 hours. For urgent matters such as suspected unauthorised account access, our live chat team is available around the clock and will prioritise your request.

Related pages: This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming page, both of which form part of your agreement with hi777.

Join hi777 — Your Data is Safe With Us

Now you know exactly how hi777 handles your personal data. We collect only what we need, protect it with bank-grade encryption, and never sell it to anyone. Create your free account today and play with confidence.

256-bit SSL  |  No data selling  |  18+ only